About Work Rest Play Here
Thank you for visiting our website https://workrestplayhere.com.au and shopping at Work Rest Play Here Pty Ltd (ABN 12 145 025 832) trading as Work Rest Play Here. The website provides retail products and services (the ‘Services’).
Please take the time to read our website Terms & Conditions ('Terms').
References to ‘Work Rest Play Here’ or 'Work Rest Play Here' or 'us' or 'we' or 'our' means ‘Work Rest Play Here Pty Ltd who is the owner of this website.
Work Rest Play Here’s registered office is Unit 2/20 Blueridge Drive, Australia. The term ‘you’ refers to the user or viewer of this website.
If you continue to browse and use this website, you are agreeing to comply with, and be bound by, these Terms (as defined below) govern our relationship with you in relation to your use of this website and all related websites operated by Work Rest Play Here Pty Ltd (ABN 12 145 025 832).
Work Rest Play Here reserves the right to change these Terms at any time. By continuing to use the website you consent to any variations. Work Rest Play Here will not let you know of these variations, and it is your responsibility to regularly check these Terms for any variations including variations to content, products, and pricing.
Vehicle and product information shown on the website is provided by Work Rest Play Here and the supplier of this website. The information is displayed in good faith however Work Rest Play Here makes no representations or warranties, under any circumstances, as to the accuracy of this information. (See ACCURACY OF CONTENT)
Furthermore, under no circumstances will Work Rest Play Here be liable for any claims of any nature caused by reliance on this information. It is the responsibility of the User to verify any information with Work Rest Play Here and bear all risk for any inaccuracies.
Continued use of this website following any variation to these Terms will be deemed acceptance of those variations.
You may only use the website, for personal purposes unless we expressly consent to your proposed use. You agree that you will not use the website to:
- commit or encourage a criminal offence,
- transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any other way offensive or obscene,
- hack into any aspect of this website including scraping
- corrupt data,
- cause annoyance to other users,
- infringe upon the rights of any other person's propriety rights,
- send any unsolicited advertising or promotional material, commonly referred to as "spam"; or
- attempt to affect the performance or functionality of any computer facilities of or accessed through this website.
PERSONAL INFORMATION & PRIVACY
When ordering products, you must provide Work Rest Play Here with your personal information or that of a gift recipient. You warrant that the information you provide Work Rest Play Here is accurate, complete, and up-to-date and that you will inform Work Rest Play Here of any changes to that information. You also warrant that you have the authority to provide us with the information that you disclose.
YOUR ACCOUNT, INCLUDING YOUR EMAIL ADDRESS AND PASSWORD.
You further acknowledge and agree that you will not disclose these details to any person not duly authorised by you. You are solely responsible for all activities that occur on your account and under your email address and password.
You agree that you will immediately notify Work Rest Play Here of any unauthorised use of your account, email address or password.
All prices on the website are displayed in Australian Dollars (AUD) and you will be charged in Australian Dollars (AUD).
These Terms should be read in conjunction with our Pricing Policy which is located at the bottom of each page of our website. We may change our prices without notice.
Payment must be made via Work Rest Play Here third-party payment gateway. Work Rest Play Here will provide you with details of how to access the nominated payment gateway when you make your order. Work Rest Play Here does not store your credit card or banking details. Please check the website for the applicable provider for details of the privacy policies and security measures of these service providers.
By making such payment you agree to the content of those policies and measures. To the maximum extent permitted by law, we will not be liable for any loss or damage arising out of your use of the third-party payment gateway.
You acknowledge that we will perform standard security checks on the payment details you provide to us. In the event of unusual activity, Work Rest Play Here reserves the right to suspend payment temporarily or permanently via your credit card or debit card and we may contact you, your bank or any other relevant third party to report such unusual activity.
SALE ITEMS AND SPECIAL OFFERS
Where an item is:
- marked at a discounted price ('Discounts');
- purchased during a temporary promotion period (for example, VIP Days, One Day sales, discount offers etc) ('Promotions'); or
- purchased using a coupon or promotional code ('Coupons'),
- available in limited quantities per customer purchase,
- limited in stock,
it is considered a sale item ('Sale Item'). Sale Items are subject to the Sale Returns section of our Returns & Exchanges Policy. Discounts, Promotions, Coupons ('Special Offers') are offered at Work Rest Play Here’ discretion. Any conditions applicable to the Special Offers will be specified at the time of issue.
ORDER ACCEPTANCE POLICY
Purchases through Work Rest Play Here are for Australian residents only.
Reference to 'business days' in these Terms or any policy means any day that is not Saturday, Sunday, or a statutory public holiday in Australia
All orders submitted through the Website are subject to acceptance by Work Rest Play Here.
Once you submit your order, you will receive an automated email from Work Rest Play Here to confirm receipt of your order. This email confirmation does not constitute an acceptance of the order or an offer to sell, or availability of these products.
Work Rest Play Here reserves the right to:
- refuse or cancel your order for any reason; and/or
- correct inadvertent errors, omissions, or inaccuracies in relation to price, product availability, or product descriptions.
Acceptance of all orders is subject to Work Rest Play Here confirming availability and price for products ordered and cost for postage (if applicable)
If your order is rejected for any reason, you will be given a full refund for any amount paid for the order.
Work Rest Play Here only accepts your offer and concludes the contract of sale for the product(s) ordered by you, when we dispatch the product(s) and send you an email confirming that the product(s) have been dispatched to your nominated shipping address.
Work Rest Play Here may cancel your order (including orders accepted by Work Rest Play Here) without any liability to you if any of the products in your order are unavailable, or there were any errors in price or product description on the Website at the time of placing your order, or due to technical errors in processing your order. If we cancel your order for any reason, you will be given a full refund for any amount paid for the order.
If you have placed a (Click & Collect) order, you will only be able to collect your order only after we have been able to confirm that payment has been received.
If you notify us in writing before products have been dispatched, Work Rest Play Here may be able to accommodate order cancellations. If items have been shipped, Work Rest Play Here reserves the right to refuse an order cancellation or charge a cancellation fee if we are able to have the package returned by our delivery service.
SHIPPING & DELIVERY
Please refer to our Shipping Policy and Returns & Exchanges Policy for further information. You can track your order using the consignment number you receive via email when you place an order, or by logging in to My Account and reviewing your order there.
Work Rest Play Here will accept returns in accordance with our Returns & Exchanges Policy.
Unless otherwise indicated, Work Rest Play Here owns all copyright of the content and information on Work Rest Play Here’ website. All registered or unregistered trademarks and logos used on Work Rest Play Here are the property of their respective owners.
All copyright, content, information, data, text, codes, news, file content, layout design, software, images, graphics, articles, trademarks, logos, interfaces, photographs, tutorials, videos, reviews, forum posts, databases and all other intellectual property and information on the Work Rest Play Here website ('Intellectual Property') is owned, controlled by, or licensed to Work Rest Play Here.
Except for viewing the content for your own personal non-commercial use, we do not grant you any rights to use the Work Rest Play Here website or any content, information, and other Intellectual Property on this website for any other purpose unless we expressly consent in writing.
You must not use or replicate any of our Intellectual Property other than as permitted by law. Specifically, you must not use or replicate our Intellectual Property for commercial purposes unless we expressly agree in writing, in which case we may require you to sign a license agreement.
If you wish to use content, images, or any of our other Intellectual Property, you should submit your request to us at the following email address: email@example.com
ACCURACY OF CONTENT
Whilst Work Rest Play Here updates the Website regularly, it makes no representation as to the accuracy, currency or completeness of any Content or services on the Website. All Content and services are provided on the basis that you undertake the responsibility for assessing their accuracy and that you rely on the Content and services entirely at your own risk. You should seek independent advice before acting on any material or information contained on the Website of any Third Party Website, and you must not provide any warranties to third parties in relation to the Content, the services or the performance of the Website.
To the extent that you acquire goods or services from Work Rest Play Here as a 'consumer' (as that term is defined in section 3 of the Competition and Consumer Act 2010 (Cth), you may have certain rights and remedies (including, without limitation, consumer guarantee rights) that cannot be excluded, restricted, or modified by agreement. Nothing in these Terms operates to exclude, restrict or modify the application of any implied condition or warranty, provision, the exercise of any right or remedy, or the imposition of any liability, implied or conferred the Australian Consumer Law (as set out in Schedule 2 to the Competition and Consumer Act 2010 (Cth) or any other statute where to do so would contravene that statute or cause any term of these Terms to be void (Non-excludable Obligations)
Product images on Work Rest Play Here or this website are for illustrative purposes only and may not always be an exact representation of the listed product and may vary from the delivered product depending on your monitor settings and computer equipment. Work Rest Play Here is not responsible for any such variations. However, if a product is materially different from the representation on our website, you may be entitled to a refund or exchange under Australian consumer law. You must use the images as a reference only and rely on product titles, descriptions, and fitment listings for accuracy.
Unless otherwise stated, any additional items and accessories shown in a product image are for display purposes only and may not be included in the listed price. You must ensure that you carefully read the product title and description before purchasing anything from our website.
To the maximum extent permitted by law, neither we nor any third party provides any warranty or guarantee as to the accuracy, or completeness of information and content contained on the Work Rest Play Here website. We expressly exclude liability for any such inaccuracies or errors to the maximum extent permitted by law.
You understand that our website is provided on an “as-is” basis. While we aim to update our website regularly, neither Work Rest Play Here, nor any of its employees or agents, makes any representation or warranty as to the accuracy, completeness, currency, or reliability of the information contained on this website. We reserve the right to restrict access to parts of this website or the entire website, change or withdraw any items, information or content featured on this website without notice.
expressly excludes all conditions, warranties, rights, remedies, liabilities, or other terms that may be implied or conferred by statute, custom or the general law that impose any liability or obligation on Work Rest Play Here; and does not warrant or guarantee in any way:
- the accuracy or completeness of any Content.
- that access to or operation of the Website will be uninterrupted or error free;
- that any defects on the Website will be corrected immediately; or
- that the Website will be free from viruses or other contamination.
Work Rest Play Here will not be liable to you for loss of profit or business revenue, reputation, goodwill, business or business contracts, use, anticipated savings, loss or corruption or destruction of data, loss arising from the transmission of viruses, or any indirect or consequential liability, loss or damage suffered by you (including any liability incurred to a third party) in connection with the Website; including as a result of any negligence of Work Rest Play Here, and whether or not Work Rest Play Here was advised in advance of the possibility of such liability, loss or damage.
Work Rest Play Here' total liability to you (including as a result of any negligence of Work Rest Play Here) in respect of any and all loss or damage suffered by you in connection with the Website is otherwise limited to $100.
PASSWORDS AND LOGINS
If you sign up for a user account on the Website, you:
- must keep your username and password confidential and secure; and
- accept all liability for any unauthorised use of any username or password issued to you (other than any unauthorised use resulting from any negligent act or omission legally attributable to Work Rest Play Here).
When signing up for a user account, you must provide accurate, complete and up-to-date information as requested during the sign-up process. It is your responsibility to inform Work Rest Play Here of any changes to that information. You may do this at any time by updating your details via your user account.
OTHER ACTIVITIES AND THIRD-PARTY WEBSITES
From time to time, Work Rest Play Here may promote, or advertise events, offers, items, services or other activities that may be conducted offline, or which may be conducted by third parties. These events, items, services or other activities may be subject to separate terms and conditions. You acknowledge that you participate in any of these activities entirely at your own risk and in accordance with those separate terms and conditions.
This website may feature or display hyperlinks and pointers to websites operated by third parties. Such websites do not form part of our website and are not under our control. These links are provided for convenience to provide further information to you. If you click on a link to any third-party websites, you leave our website entirely at your own risk.
We have no responsibility for the content of any third-party websites, and we shall not be liable to you or any third party, whether in an action in contract, negligence or other tort, in respect of any loss, liability, cost or expense (including special, indirect or consequential loss or damage) you or any third party suffers arising from, or in connection with, your use of those third-party websites.
Work Rest Play Here is not liable for any loss, costs, expenses, liability, or damages whatsoever (actual or consequential), arising from, or in any way related to, your access and use of the Work Rest Play Here website and any content or information contained on, or obtained through the site. Work Rest Play Here does not warrant that Work Rest Play Here will be uninterrupted or error free.
You indemnify us and hold us harmless from and against any and all liabilities or expenses arising from or in any way related to your use of Work Rest Play Here' website and all information and content contained on, or obtained through the Work Rest Play Here website, including any liability or expense arising from claims, losses, damages (actual and consequential), suits, judgments, litigation costs and solicitor’s fees of every kind and nature incurred by you or any third parties through you.
COMPLIANCE WITH LAWS
You must use Work Rest Play Here' website in accordance with all applicable laws, rules and regulations.
You must not use, nor will you allow or authorise any third party to use, Work Rest Play Here' website for any purpose that is unlawful, defamatory, harassing, abusive, fraudulent or in an obscene or any other inappropriate way, or in a way which conflicts with Work Rest Play Here' website or our services. If your contributions to our forum (if any) or any public comments you make on Work Rest Play Here' website are, in our opinion, of a type described in this paragraph, we may at our discretion, refuse to publish such comments and/or remove them from Work Rest Play Here' website.
We reserve the right to refuse or terminate you use of Work Rest Play Here' website at any time without notice or reason.
All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order and orders will be held from shipment until security checks have been completed.
We will make reasonable attempts to contact you using the details provided to complete the necessary security checks. Failure to comply with such requests from Work Rest Play Here will result in the order being cancelled and the funds being refunded.
To the maximum extent permitted by law, Work Rest Play Here will not be liable to you or to any third party, whether in an action in contract, negligence or other tort in respect of any loss, liability, cost or expense including special indirect or consequential loss or damage however caused, which may arise directly or indirectly from a distributed denial-of-service attack or by any malicious or harmful programs, scripts or technologies that may affect the Work Rest Play Here website, system failures or any other harmful material that may infect your computer, device, programs, data or other proprietary material. You agree to release us from any such liability.
TERMINATION OF USE
You may stop using Work Rest Play Here at any time for any reason.
Work Rest Play Here reserves the right in its absolute discretion to suspend or terminate at any time your access to, and use of, Work Rest Play Here' website without notice and for any reason, including but not limited to a breach of these Terms. The suspension or termination shall not affect either party’s rights or liabilities.
Work Rest Play Here may disclose any information we may have about a user in relation to an investigation or allegation that your use of Work Rest Play Here' website is in breach of these Terms or is in breach of law or other regulation. Work Rest Play Here reserves its right to identify or bring legal action against any person who is breaching these Terms, including obtaining injunctive relief.
You use the internet and Work Rest Play Here' website at your own risk. To the maximum extent permitted by law, Work Rest Play Here does not warrant or guarantee that access to Work Rest Play Here or this website will be uninterrupted or error free, or that they will be free from viruses or other contamination.
When using Work Rest Play Here, the internet or any third-party networks or facilities, you are using networks, facilities and services that are beyond the control of Work Rest Play Here. You assume all risk and liability of your use of Work Rest Play Here, and any such third-party networks and facilities, including access to Work Rest Play Here via such media.
Every purchase you make through Work Rest Play Here is as secure as current technology will allow. When you process an order through Work Rest Play Here your personal information is encoded with 128-bit SSL (secure socket layer) encryption. This means that any sensitive data cannot be intercepted and read as it travels down your phone line to our secure server. All payments are made through Work Rest Play Here' nominated payment gateway, so no credit card details are stored on our computer systems.
Work Rest Play Here reserves the right to cease, interrupt or withdraw your access to Work Rest Play Here' website for any reason, including without limitation, for upgrades and maintenance of the site.
If any provision of these Terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of these Terms, which will continue in full force and effect and these Terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these Terms will not constitute failure of consideration. Any failure by Work Rest Play Here to act or enforce these Terms immediately will not be considered a waiver of Work Rest Play Here' right to take any such action.
If we are unable to perform in whole or in part, any obligation under these Terms because of any fact, circumstance, or matter beyond our reasonable control, we are relieved of that obligation to the extent and for the period that it we are unable to perform the obligation. You agree that Work Rest Play Here will not be held liable for any delay or failure in the performance of any part of our services to you.
You are responsible for compliance with all laws and regulations applicable to your location. These Terms are governed by, and construed in accordance with, the laws of Australia. Any disputes concerning Work Rest Play Here, or this website are to be resolved by the courts having jurisdiction in Australia.
GIFT CARD TERMS & CONDITIONS
These terms and conditions govern your purchase and use of Work Rest Play Here gift cards and eGift cards (together, gift cards). By purchasing or using a gift card, you indicate you have read, understood, and accept these terms and conditions. If you have any questions about these terms and conditions, please contact us at
PURCHASING A GIFT CARD
Gift cards can be purchased:
- in-store at.
The purchase of a gift card is deemed to be complete:
- if online, at the time you receive an order confirmation at your nominated email address; or
- if instore, at the time payment for the gift card is processed.
- 3. you cannot cancel the purchase of a gift card or return a gift card after 12 years,
- 4. you can not pay for a gift card with ZipPay or AfterPay.
- 5. You have paid for the gift card in full.
VALIDITY & REDEMPTION
Gift cards are valid:
- online at the Work Rest Play Here website and
To redeem the value on a gift card:
- Enter the unique gift card code at the online checkout; or
- Present the gift card instore.
- Gift cards are not legal tender, account cards, credit or debit cards or securities.
- They are not reloadable and cannot be exchanged or redeemed for cash, a discount, or anything else.
- The physical gift card print out must be presented in store.
- Gift cards have a 1-year expiry date from the date of issue and can be used in multiple transactions.
- This means gift cards can be used for any period of time until the balance reaches zero.
- The dollar value on a gift card includes GST.
- If you make a purchase using the gift card for an amount that exceeds the gift card balance, you must pay the excess amount using another payment method.
- You can combine the balances of multiple gift cards to complete a purchase.
- If you return or exchange a product purchased using a gift card, the return or exchange will be governed by our returns and exchanges policy.
- If you have made a purchase, we may pay-out the balance of the gift card up to $20.00
LOSS OR DAMAGE
- To the extent permitted by law, our liability is limited to replacing faulty gift cards.
- We will not replace any lost or stolen gift cards, or gift cards damaged by acts or omissions of you or a third party.
- If your gift card is lost or stolen, you should immediately contact us so we can cancel the gift card. This does not oblige us to replace your lost or stolen gift card.
- We are not liable to you or anyone else for any losses suffered or incurred due to a delay in delivery of your gift card.
- We reserve the right to cancel any gift card for any reason and at any time, without notice to you. If we do so, we will provide you with a refund or a replacement gift card equal to the balance on the cancelled gift card, unless the reason for cancellation was for suspicions of fraud or illegal activity.
- We may vary these terms and conditions from time to time.
- Any variations will be effective upon the posting of the revised terms and conditions on our website.
- Your continued use of a gift card after the posting of the revised terms and conditions constitutes your agreement to the revised terms and conditions.
- These terms and conditions are governed by the laws in force in New South Wales, Australia.
- By purchasing or using a gift card, you submit to the exclusive jurisdiction of the courts in New South Wales.
CHANGES TO THESE TERMS
Work Rest Play Here may change these Terms from time to time. If Work Rest Play Here reasonably considers that the change is likely to:
- benefit you or have a neutral or minor detrimental impact on you, Work Rest Play Here may change these Terms by making such changes immediately without notifying you except by publishing these terms as amended on the Website; or
- have a significant detrimental impact on you, Work Rest Play Here will make such changes to these Terms no sooner than 10 days after Work Rest Play Here has notified you of those changes either by putting a notice on this website and/or by email to the email address stored on your user account.
- If you do not accept a change made to these Terms, you must immediately cease using the Website and may close your user account by sending an email to firstname.lastname@example.org or via your user account.
If any provision of these Terms is found to be invalid or unenforceable by a court of law, it may be severed and will not affect the remainder of these Terms, which will continue in full force and effect and these Terms will be deemed amended to replace, to the extent legally permitted, the rights and obligations contained in the invalid, illegal, or unenforceable provision. The invalidity, illegality, or unenforceability of any provision of these Terms will not constitute failure of consideration.
Any failure by Work Rest Play Here to act or enforce these Terms immediately will not be considered a waiver of Work Rest Play Here' right to take any such action.
These Terms are governed by the laws of New South Wales, Australia. By using the Website, you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of New South Wales, Australia in relation to any dispute relating to the Website. You are responsible for your compliance with all laws and regulations applicable to your location.
If you have any questions, comments or queries please feel free to email to
email@example.com to refer to our other policies or terms and conditions on this website.
Last updated April 2022.
Work Rest Play Here values and respects the privacy of the people we deal with. Work Rest Play Here is committed to protecting your privacy and complying with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy laws and regulations.
What is personal information?
“Personal information” means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly or indirectly.
What personal information do we collect?
The personal information we collect about you depends on the nature of your dealings with us or what you choose to share with us. We will need to collect personal information that is required to complete a business transaction or required by law.
The personal information we collect about you may include:
- mailing or street address,
- date of birth,
- email address,
- phone number,
- email address
The information that we may collect about you may also include:
- Vehicle information and identifier
- Registration details
Under certain and very limiting circumstances, Work Rest Play Here may need to collect sensitive information about you. This might include any information or opinion about your racial or ethnic origin, political opinions, political association, religious or philosophical beliefs, membership of a trade union or other professional body, sexual preferences, criminal record, or health information for example COVID 19 test results.
If we collect your sensitive information, we will do so only with your consent, if it is necessary to prevent a serious and imminent threat to life or health, or as otherwise required or authorised by law, and we take appropriate measures to protect the security of this information.
You do not have to provide us with your personal information. Where possible, we will give you the option to interact with us anonymously or by using a pseudonym. However, if you choose to deal with us in this way or choose not to provide us with your personal information, we may not be able to provide you with our services or otherwise interact with you.
How do we collect your personal information?
We collect your personal information directly from you when you:
- interact with us over the phone,
- interact with us in person,
- interact with us online
- participate in surveys or questionnaires,
- attend a Work Rest Play Here event,
- subscribe to our mailing list,
- apply for a position with us as an employee, contractor, or volunteer
Collecting personal information from third parties
We may also collect your personal information from third parties or through publicly available sources. We collect your personal information from these third parties so that we can assist you in purchasing our product or services.
How do we use your personal information?
We use personal information for many purposes in connection with our functions and activities, including the following purposes:
- provide you with information or services that you request from us,
- deliver to you a more personalised experience and service offering,
- improve the quality of the services we offer,
- internal administrative purposes,
- marketing and research purposes.
Disclosure of personal information to third parties
We may disclose your personal information to third parties in accordance with this Policy in circumstances where you would reasonably expect us to disclose your information. For example, we may disclose your personal information to:
- our third-party service providers (for example vehicle manufacturer or warranty provider or sub-contractors)
- our marketing providers,
- our professional services advisors.
Transfer of personal information overseas
Some of the third-party service providers we disclose personal information to may be based in or have servers located outside of Australia.
Where we disclose your personal information to third parties overseas, we will take reasonable steps to ensure that data security and appropriate privacy practices are maintained.
We will only disclose to overseas third parties if:
you have given us your consent to disclose personal information to that third party; or we reasonably believe that:
- the overseas recipient is subject to a law or binding scheme that is, overall, substantially similar to the APPs; and
- the law or binding scheme can be enforced; or
- the disclosure is required or authorised by an Australian law or court / tribunal order.
How do we protect your personal information?
Work Rest Play Here will take reasonable steps to ensure that the personal information that we hold about you is kept confidential and secure, including by:
- having a robust physical security of our premises and databases / records,
- taking measures to restrict access to only personnel who need that personal information to effectively provide services to you,
- having technological measures in place (for example, anti-virus software, fire walls).
Our website uses to help us better understand visitor traffic, so we can improve our services. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you
We may send you direct marketing communications and information about our services, opportunities, or events that we consider may be of interest to you if you have requested or consented to receive such communications.
These communications may be sent in various forms, including mail, SMS and email, in accordance with applicable marketing laws, such as the Australian Spam Act 2003 (Cth). You consent to us sending you those direct marketing communications by any of those methods. If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
You may opt-out of receiving marketing communications from us at any time by following the instructions to “unsubscribe'' set out in the relevant communication or contacting us using the details set out in the “How to contact us” section below.
In addition, we may also use your personal information or disclose your personal information to third parties for the purposes of advertising, including online behavioural advertising, website personalisation, and to provide targeted or retargeted advertising content to you (including through third party websites).
Retention of personal information
We will not keep your personal information for longer than we need to. In most cases, this means that we will only retain your personal information for the duration of your relationship with us unless we are required to retain your personal information to comply with applicable laws, for example record-keeping obligations.
How to access and correct your personal information
Work Rest Play Here will endeavour to keep your personal information accurate, complete, and up to date.
If you wish to make a request to access and / or correct the personal information we hold about you, you should make a request by contacting us and we will usually respond within 3 days.
Links to third party sites
Work Rest Play Here website(s) may contain links to websites operated by third parties. If you access a third-party website through our website(s), personal information may be collected by that third party website.
We make no representations or warranties in relation to the privacy practices of any third-party provider or website and we are not responsible for the privacy policies or the content of any third-party provider or website.
Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.
Inquiries and complaints
For complaints about how Work Rest Play Here handles, processes, or manages your personal information, please contact Chris Gibson on 02 6882 2888. Note we may require proof of your identity and full details of your request before we can process your complaint.
Please allow up to 7 days for Work Rest Play Here to respond to your complaint. It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with Work Rest Play Here’s response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint.
How to contact us:
If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows:
Contact number: 02 6882 2888
Post: Work Rest Play Here, Attention: Privacy Officer , PO BOX 4262, DUBBO, NSW 2830
Returns & Exchange Policy
Our returns & exchange policy should be read addition to your rights under the Australian Consumer Law and is quite simple because we want you to be happy with your purchase.
If you are not sure if, or how you can return an item, please telephone us on (02) 6882 2888. Our friendly team will help you to determine your best option forward.
Change Of Mind Returns
If you wish to return an item because you have changed your mind about your purchase, we may offer you to exchange the item or offer you a store credit less any cost for return postage.
Change of mind returns may be available on items that we usually do stock not on items that we order from our suppliers
Wrongly supplied or faulty goods (Warranty)
If the item has been wrongly supplied to you or is faulty, please telephone us on (02) 6882 2888 as quickly as possible.
We will offer you options to exchange the item, offer you an exchange voucher or refund.
This exchange policy is only valid for Australian customers.
Goods will not be able to be returned, exchanged or moneys to be refunded if you have misused the item in any way, asked for an item against our advice, or were unclear about what you wanted.
Shipping, Deliveries, and Pickup In store Policy
Work Rest Play Here the owner of this website, uses Australia Post as our first choice for online orders. We may use alternative couriers to provide a more competitive shipping fee, or where item cannot be shipped via Australia Post.
How Long Does my order take to be Processed?
We will dispatch orders within 1 to 2 days, not including weekends or public holidays, if the item is in stock. Items that need to be ordered from our supplies will be dispatched on the same day they arrive in our warehouse.
How much is shipping?
Cost of shipping is calculated using the rates provided by the carrier plus handling and packaging material. The cost for shipping will be changed at the time of purchase.
How long before my item arrives?
Shipping times are subject to the carrier network conditions. Item tracking will be provided before the item leaves our warehouse.
All orders require a signature upon delivery. If no-one is available at time of delivery, the order may be diverted to the nearest Australia Post outlet or carrier depot.
In some instances, your order may be declined where a prompt freight service cannot be offered. Any payments made will be refunded in full.
Order Hasn't Arrived?
On the Tax Invoice/ Order confirmation you will find the shipping consignment number listed on the invoice along with the freight provider’s name.
Please contact the freight provider directly with your consignment number for assistance with tracking your order.
Australia Post Website: www.auspost.com.au/track
We may offer local deliveries in Dubbo for selected items. Please contact us for details and cost.
In store Pick-up
We offer in store pick-up for item purchased online and over the phone. Before picking up the item(s) it must be paid in full. Some items may not be available in our warehouse on the same day, and we will inform you when the item is ready for pick-up via email or SMS.